We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.

To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.

In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible. Either call us on 0116 259 0123, or write to us at 12 Stretton Court, Great Glen, Leicestershire, LE8 9HB. Alternatively, you can email us at reception@chakra-greatglen.co.uk and we aim to respond within 3 days of receiving your complaint.